TERMS OF SHIPPING AND WARRANTY
TERMS OF SHIPPING
Products ordered from our site via PayPal will be shipped within 10 business day starting on the following day of the reception of the purchase order via PayPal. This does not apply to quantities of more than 5 pieces at a time; in this case, we can only guarantee to send your order within 15 business days after reception of your purchase order.
Shipping method is not selectable currently; we will use the cheapest but, at the same time, safest way (no speedpost delivery) to ship your product to your given address. Please make sure that during PayPal payment you send your correct address to us with your purchase order. The shipping & handling cost (around 9 to 15 EUR per product) also covers the packaging of your shipment. We send every package as registered mail package.
We will send you an e-mail asking for confirmation of your shipping information upon receiving your purchase order. Also, we will send you an e-mail informing you that we have sent you the package once it has been shipped.
TERMS OF WARRANTY
All of our products are CE certified, which means that we warrant that they are composed of materials and conform standards that are accepted in the European Union.
We warrant our products will be free from material defects in materials and workmanship for a period of 1 (one) calendar year after purchase (with this date being the date of actually shipping the product). Should you experience any malfunction within the warranty period, your defective product will be repaired or replaced free of charge if you send it back to us. (In such a case, shipping the repaired or replaced product back to you will be free of charge and your warranty period will again be 1 calendar year.)
No warranty will apply to any of our products that has been modified, altered, mistreated or used in a manner other than in accordance with that product's operating manual, or repaired by any third party in a manner which fails to meet our quality standards.
Customer may not dismantle or subdivide any products sold and warranted as a factory tested device/system further than what is required for, for instance, replacing batteries in an otherwise closed and insulated housing. Any attempt to dismantle or subdivide such devices/systems to an extent that goes beyond what has been stated above constitutes a modification or alteration of the product, which voids the applicable warranty, with the only exception being repairing a broken electric connection in a way that does not damage other parts of the device.